RETURN POLICY:
If you decide to change, cancel or return your order once shipped, there will be a 30% restocking fee on the total of your order. If you wish to return your order you must pay return shipping charges.
This fee may be waived for the following reasons:
To be eligible for return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
Please inspect your order once received. If the item is defective, damaged or if you receive the wrong item, notify us within 24 hours to start the return process. You can call us during normal business hours at: (857) 259-4753 or email: team@milkedofficial.com anytime to notify us.
One of our team members will reach back out to you, and if your return is approved, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent to us without the appropriate return label will not be accepted or returned.
Returned items will be inspected upon receipt, and if approved, you’ll be automatically refunded on your original payment method. It should appear on your account in 3-5 business days, but may take longer depending on your credit card or bank. Credit card refunds or store credit only.
Note: Any return that is misrepresented will automatically have the restocking fee applied even if it was initially waived. Any items that have been used and are not in New Original Condition may not be returned.
*Exceptions / non-returnable items*
Certain items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
All sales are FINAL for clearance items and/or gift cards.
Route is an added layer of protection to your order which insures replacement for lost, stolen, or damaged packages. By unselecting it, you are opting out of this premium feature. By deselecting shipping protection, MILKED is not liable for lost, stolen, or damaged packages"
